Use case: Audit and compliance review

Law firms increasingly face client-driven security audits (often as a precondition of being instructed by financial institutions or large corporates), regulatory access reviews and internal information governance requirements. Demonstrating control over who did what, when and on which matter is now table stakes for any firm working with sensitive client data.

This use case covers how the platform’s audit trail supports those compliance reviews, security investigations, access audits, and governance requirements.

Common pain points

  • Audit trails scattered across multiple systems, requiring manual consolidation to answer a single question
  • Manual logs that can be edited and therefore can’t be trusted as tamper-proof
  • No way to answer routine access-review questions like “who accessed Matter X between dates A and B”
  • Security incidents requiring forensic review with no centralised source of truth
  • Client security questionnaires asking for evidence of audit capability that’s painful to produce
  • Compliance reviews requiring CSV exports of administrative actions that have to be reconstructed
  • Data residency questions difficult to answer with confidence

How Legatics helps

The Admin System captures a complete, tamper-proof audit trail of every administrative action (user logins, matter access, permission changes, deletions and restorations, user changes) from February 2024 onwards. The audit trail is downloadable as CSV for inclusion in compliance documentation, client security questionnaires, or forensic investigations.

BYOK (Bring Your Own Key) support adds an additional layer of control for firms with strict data governance requirements. Data storage region (US, EU, Australia) is configurable and visible from the Admin System, supporting data residency requirements.

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