London, UK – [13.10.2025] — Legatics, the legal transaction management platform streamlining the way legal teams manage deals, is delighted to announce the appointment of Natalie Fraser as Vice President of Customer. The appointment marks a further step in Legatics’ ongoing commitment to delivering outstanding customer experience and driving continued growth across its global client base.
Natalie brings over 15 years of experience in customer success, legal technology, and account management, with a proven track record of building and leading high-performing teams across international markets. Most recently, she served as Director of Customer Success – International at Litera, where she oversaw a team of 20, enhancing customer relationships, and driving strategic initiatives that deliver measurable value.
Prior to Litera, Natalie held roles at ObjectiveManager and ALM Media, where she specialised in customer retention and growth, value realisation, and new business development.
“I’m thrilled to join the Legatics team at such an exciting time,” said Fraser. “The legal industry is undergoing rapid transformation, and I look forward to working with our customers to help them harness the full potential of Legatics’ platform; and with the Legatics team to strengthen Legatics’ ability to support its global customer base through scalable, impactful customer engagement.”
Daniel Porus, Chief Commercial Officer at Legatics, said:
“We’re thrilled to welcome Nat to the team. Her wealth of experience and customer-centric approach will be instrumental as we continue to scale, while strengthening our relationships with customers and delivering value and world-class experiences.”
About Legatics
Legatics is a transaction management platform that streamlines how lawyers collaborate and close deals. Using smart checklists, signature management and automated closing sets, Legatics helps law firms reduce risk, save time, and deliver better client outcomes. Trusted by top law firms worldwide – including many from the AmLaw 100, UK Top 100, and Chambers Band 1 – with matters originating in over 60 countries.
