Day to day, the System Administrator manages users on the platform: onboarding new joiners, de-provisioning leavers, adjusting permissions for movers between practice groups and maintaining SSO and access integrations as the firm changes.

It is one of those workflows that quietly creates risk when done badly — orphaned accounts, stale permissions, and gaps between HR, IT and the platform admin can leave matters accessible to people who shouldn’t see them, a particularly sharp issue in regulated practice areas or on confidential deals.

Common pain points

• Joiners and leavers managed via email between HR, IT and platform admins, with delays and missed steps
• Orphaned accounts of departed staff remaining active long after they’ve left
• Permission changes (e.g. someone moving practice groups) tracked manually and frequently missed
• No central record of who has what access, creating risk when access reviews come up
• Each platform requires its own user provisioning, doubling or tripling the admin overhead
• Difficult to demonstrate to security teams or clients that access is being managed tightly

How Legatics helps

The Admin System gives administrators a single interface to add, modify and deactivate users, with permission controls visible and editable in one place. Legatics integrates with the firm’s existing SSO via SAML 2.0 (with SSO itself configured in the firm’s identity provider), so user access flows through the firm’s standard authentication setup. Audit trail captures every user change for review.

Permissions can be granted, revoked or adjusted as people move within the firm without needing to track changes in spreadsheets. Multiple System Administrators can coordinate from the same interface.