Barriers to Legal Tech Adoption

A report by Legatics in association with Innovate UK

There has been a big gap between the legal industry’s expectations that legal technology will completely transform the delivery of legal services and what we have seen in practice. 

We looked at solving this problem by addressing the behaviour challenges associated with technology adoption.

Legatics conducted both workshops and a survey. The results of the behaviour change research were assembled into a white paper. The key pain points highlighted in the report were:

  • Limited prioritisation of technology (despite awareness of value)

  • Lack of knowledge,

  • Inadequate training,

  • Limited active role models.

Legatics was awarded funding from Innovate UK, the UK’s innovation agency, to collaborate with law firms, as well as academics in the fields of machine learning and behavioural science, for a two-year project. 

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